Terms of Service

Last updated: December 17, 2025

1. Introduction

Welcome to Fade Medical Online. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Telehealth Services

Fade Medical Online connects patients with Australian-registered doctors for the assessment and treatment of insomnia. Our doctors act independently and exercise their own professional judgment. We do not guarantee that a prescription will be issued.

3. Eligibility

To use our services, you must be:

  • At least 18 years of age.
  • A resident of Australia.
  • Capable of entering into a legally binding agreement.

4. Medical Advice

The content on our website is for informational purposes only and does not constitute medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

5. Fees and Payments

You agree to pay the fees associated with your consultation as displayed on our website. Consultation fees are non-refundable once the consultation has commenced.

6. Limitation of Liability

To the fullest extent permitted by law, Fade Medical Online excludes all liability for any loss or damage arising out of or in connection with your use of our services.

7. Changes to Terms

We reserve the right to modify these terms at any time. Your continued use of the service constitutes acceptance of the updated terms.